Insurance companies require that we have current (within the last 12 months) information on file. In order for us to do everything we can to help you get your claims paid, we request this information annually.
Co-pays are due at the time of your visit; a statement will not be mailed.
A photograph helps us ensure the correct patient is receiving services and allows physicians and staff to put a face with a name.
No, we do not require a referral unless your insurance requires it. However, if you have been seen by another physician about the same issue we will be seeing you for, we ask that you make sure we get copies of those records prior to your appointment for a doctor to review.
Yes, however, we do not participate with all of the Medicare advantage plans, so be sure to check your provider network.
In general, this is not the case, however there are exceptions. Our practice is for you to see the provider and they will make the assessment of your condition and then decide when your surgery will be scheduled.
No. If you haven’t been seen by one of our providers in the past year, then you must call our office to schedule an appointment with one of our providers. If you’ve been seen by one of our providers in the past year, then you should call the office and leave a message for the nurse. The nurse will return your call and get your symptoms from you; they will then schedule you for an appointment time so you can come into our office and leave a urine specimen. After speaking with you, if needed, the nurse will send a prescription to your pharmacy. We do not except walk-in patients for any appointments, so please be sure to call the office and talk to a nurse.
You must have been seen within the last year to have your prescription refilled. You can contact your pharmacy and they will send us a refill request form.
Yes, we require that you have a consultation with the physician who will be performing the surgery. This is how the doctor makes sure you have a complete understanding of the procedure and the expectations for recovery following surgery.
Please refer to your post operative instructions from your physician. Please call our office prior to bringing in your specimen to ensure labs are excepting specimens at that time.
We would recommend simply taking your specimen directly to one of the local labs with an order from the physician who did your surgery. We can do the analysis; however, we would require that you see one of our providers for an office visit as we cannot order lab for a patient whom we have never seen. This may result in more cost to you.
All of our physicians are surgeons and quite often can be called out of clinic for surgery, however, our physicians work very closely with their physician assistance who have all been specially trained in Urology. Our goal is to provide you with excellent care at all times. You can trust that the physician assistance are completely qualified for your care and are in very close contact with your physician about your health care.
Our office policy is that you must see one of our providers annually if you need prescription refills or if you are looking for any medical instruction or advice. You will need to make an appointment to be seen by a doctor or his mid-level provider.
Please request a “return to work/school form” at the time of your appointment or a soon as you realize you need this form. Please note: our providers are not in the office every day therefore this can result in several days delay for completion.
You can bring those forms to our office and the staff at the front desk will assist in completing those forms. We will collect all of the information from you to complete the forms. Insurance usually requires a compliant authorization to complete the form.
This is a health insurance plan with a high minimum deductible for medical expenses that the insurance holder must pay before insurance coverage kicks in.